Minimbah is a community owned organisation dedicated to providing high-quality disability support services, ensuring the well-being of participants and their families, and fostering sustainable growth.
Minimbah’s:
- Mission: Making the best life with our people
- Relationship pillars: Participants, Families and Carers, NDIA, Workers, NDIS Providers
- Values: Community, Dignity, Teamwork, Inclusion, Fun, and Learning
The Opportunity
Reporting to the CEO and leading a team of five, the Participant Operations Manager will:
- As part of the senior leadership team, form and deliver Minimbah’s business goals, ensuring operational excellence in quality and compliance
- Lead and manage the delivery of disability support services for participants within an environment of opportunity and innovation to promote participant well-being, dignity and safety
- Nurture a culture of continuous improvement to positively impact the lives of the people Minimbah supports and interacts
- Lead and develop a team of Support Managers and support workers to deliver Minimbah’s mission, fostering an active person-centred team culture for participants and learning and development support for workers.
- Uphold and promote Minimbah’s values, directly engaging with participants, families and external stakeholders.
About You
To be successful in this role, you will have:
- Proven people management experience
- Proven track record in operational management of a client services-based business
- Grounded experience within disability sector, comprehensive understanding of NDIS regulations, and quality standards
- A NDIS Worker Clearance
- Proven experience with quality/risk management and reporting
- Unequivocal empathy for persons with disability and their families
What’s on Offer
- Step into a leadership role reporting directly into the CEO, with direct influence over service delivery and participant outcomes
- Join a NFP organisation with strong community connections, focused on providing opportunity into the lives of the people we support, their families and the workers who deliver the support
- Lead the delivery of innovative day service programs offering in-centre and community inclusion from a purpose-built centre with beautiful gardens, facilities and accessibility
- Make a real difference in the lives of participants and their families, fostering meaningful connections and opportunities
How to Apply
For a confidential discussion or role related questions, please contact Nick of The Orchard Talent Group on 0418 449 987 or email nick.g@orchardtalent.com.au. To apply please submit your current CV via the link. Please note applicants must have a legal right to work in Australia classified as a Key Personnel for the purposes of the NDIS Quality & Safeguards Commission.
The Orchard Talent Group acknowledges the Traditional Custodians of the land on which we work. We pay our respect to their Elders past, present and emerging, for they hold the memories, traditions, culture and hopes of Aboriginal and Torres Strait Islander people.
